Privacy Policy.

This Privacy Policy applies to personal information RelicAI LLC collects when you use the Contributor app or related services, including when you:

• create or use a Relic contributor account;
• download, install, access, or use the Relic Contributor desktop app;
• record, pause, save, sync, upload, submit, export, or delete contributor sessions;
• participate in tasks, referral programs, points programs, review workflows, support conversations, notifications, or AI-assisted features; or
• visit reliclabs.ai pages, contributor pages, or hosted pages that link to this Privacy Policy.

This Privacy Policy is focused on the Contributor app and the data collection that happens as part of contributing sessions to Relic. It does not apply to third-party products, platforms, model providers, identity providers, websites, or services that we do not control, even if they are linked to or integrated with the Service. Those third parties have their own terms and privacy policies.

The information we collect depends on how you use the Contributor app, what you choose to record, and which sessions you submit to Relic.

A.Account and profile information

When you create, sign in to, or manage a contributor account, we may collect:

• your email address;
• username and account identifiers;
• authentication and account-security records;
• accepted terms/privacy version records;
• profile information such as avatar image or avatar settings;
• referral codes, referral relationships, points, task participation, and related program records; and
• communications you send to us, including support requests and feedback.

If you choose to sign in with a third-party login provider such as Google or Discord, we may receive account information that provider makes available to us, such as your email address, provider user ID, and basic profile data.

B.Recorded sessions and submitted content

The Contributor app is built to record computer-use sessions and let you submit selected session data to Relic. Depending on what you record, save, sync, or submit, we may collect or receive:

• screenshots, screen captures, and thumbnails of captured screens, windows, or applications;
• window titles, window names, window identifiers, application names, and active-window context;
• timestamps, display identifiers, display bounds, session titles, session duration, and session status;
• comments, labels, annotations, user-provided descriptions, reviewer notes, and review outcomes;
• task associations, task responses, points activity, referral context, and related submission metadata;
• uploaded files related to a session, including action_stream.json; and
• other content you choose to create, store locally, sync, submit, or upload through the Service.

Because the Contributor app may capture what appears on your screen or in selected windows, session data may include personal information, confidential information, credentials, messages, documents, images, customer or coworker information, or other sensitive content about you or other people, depending on what is visible while you record.

C.Interaction and action-stream data

When you record a session, the Contributor app may generate action-stream data that describes user interactions and computer-use context. This may include:

• mouse down/up, clicks, double-clicks, right-clicks, drag starts/ends, and scroll events;
• coordinates and related display context;
• timestamps for captured events; and
• limited keyboard event metadata such as keycodes and modifier flags.

Action-stream files are used to understand how tasks were performed and may be reviewed with screenshots, metadata, and other session materials.

D.Local device, application, and settings data

The Contributor app stores data on your device so it can record sessions, preserve local state, and support exports or later submissions. Depending on your use of the Service, this may include:

• locally stored screenshots and session files;
• local caches and thumbnails;
• session metadata and export files;
• account and device settings;
• local authentication/session state used to keep you signed in; and
• remembered sign-in information if you choose a “remember password” or similar option.

If you access our website or hosted pages, our systems and hosting providers may also receive standard web and request data such as IP address, request timestamps, request identifiers, and browser or device metadata.

E.Usage analytics and diagnostics

We may collect usage analytics, diagnostics, and operational logs to understand whether the Contributor app is working, diagnose failures, prevent abuse, and improve contributor workflows. Depending on settings and context, these records may include:

• recording started or stopped;
• recording paused due to sensitive-content heuristics;
• session submitted;
• settings updated; and
• account exported.

These analytics events may also include limited context such as app version, operating system, session mode, source type, success state, or duration bucket.

Usage analytics are separate from submitted session data. The Contributor app is designed to upload screenshots, window titles, comments, labels, action-stream files, and other session materials when you submit or sync session data, not as ordinary coarse usage telemetry.

F.Notifications, email, and support records

We may collect and generate records relating to contributor communications, account administration, and support, including:

• in-app notifications;
• desktop notification preferences;
• operational or administrative emails;
• password reset records;
• support communications; and
• notification delivery status and related audit information.

G.Information from third parties

We may receive information from:

• authentication providers such as Google or Discord;
• infrastructure providers such as Supabase;
• AI/model providers used to power in-app assistance;
• email delivery and communications providers;
• other users who refer you or interact with referral features; and
• service providers or contractors acting on our behalf.

We may combine information from these sources with account, session, and submission records to operate the Contributor app and related programs.

We use personal information and contributor session data for the following purposes:

• to provide, operate, secure, maintain, and improve the Contributor app and related services;
• to create and manage accounts and authenticate users;
• to record sessions, store session data locally, sync data, and retrieve submitted sessions;
• to upload, host, display, review, moderate, accept, reject, and process submitted sessions and related content;
• to support labeling, editing, review, approval, rejection, and related workflows;
• to administer points, referrals, task features, notifications, and account preferences;
• to provide in-app AI assistance, chat, or labeling features;
• to develop, train, evaluate, test, and improve Relic features, computer-use datasets, automation workflows, and related AI/ML systems;
• to respond to support requests and communicate with you;
• to send operational, security, legal, transactional, and program-related notices;
• to detect, prevent, investigate, and address fraud, abuse, manipulation, policy violations, and security incidents;
• to troubleshoot bugs, monitor performance, and improve product reliability;
• to comply with legal obligations and lawful process; and
• to enforce our Terms and protect the rights, safety, and property of Relic, our users, and others.

A.Human review and admin access

Submitted sessions and related Contributor app data may be accessed by Relic personnel, reviewers, admins, contractors, subprocessors, and service providers acting on our behalf for purposes such as:

• moderation, validation, and quality assurance;
• support and troubleshooting;
• safety and trust review;
• fraud prevention and abuse investigation;
• task, points, referral, and account administration;
• dataset preparation, labeling, evaluation, and improvement;
• auditing, compliance, and enforcement; and
• developing and improving product and AI/ML systems.

Do not submit sessions unless you understand that submitted screenshots, metadata, comments, labels, action-stream files, and related materials may be reviewed by people working for or on behalf of Relic.

B.Sensitive-content heuristics

The Contributor app may attempt to detect potentially sensitive content and pause or limit capture in some situations. These checks are heuristic only. They may miss sensitive, confidential, privileged, regulated, or personal information, and they may generate false positives. You remain responsible for what you record, upload, sync, or submit.

C.AI features

If you use Relic's AI features, we may process prompts, messages, labels, screenshots, metadata, and session-context summaries needed to provide those features. For example, in-app AI assistance may use third-party model providers, including Anthropic, to process user messages and context such as timeline ranges, window names, window IDs, comments, and labels.

AI outputs may be inaccurate or incomplete. Relic's AI features are provided to assist with product use and workflow support and are not professional advice.

We may disclose personal information and Contributor app data to the following categories of recipients:

• service providers and subprocessors that help us operate the Service, such as hosting, database, storage, authentication, analytics, AI/model, email, and support providers;
• reviewers, admins, contractors, and personnel who need access to operate, review, label, moderate, support, secure, or administer the Service;
• authentication and identity providers when you choose to use those login methods;
• legal, regulatory, law-enforcement, or other authorities when required by law or when reasonably necessary to protect rights, safety, or property;
• counterparties and advisors involved in a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction; and
• affiliates within our corporate group for purposes consistent with this Privacy Policy.

Examples of providers or infrastructure involved in the Service may include Supabase, Anthropic, Google OAuth, Discord OAuth, email delivery providers, and software distribution or update infrastructure.

We may also disclose information at your direction or with your consent.

We do not sell personal information for money. We also do not share personal information for cross-context behavioral advertising as those terms are used in certain privacy laws. Contributor app submissions are used for the purposes described in this Privacy Policy, including operating contributor workflows and developing or improving Relic products, datasets, and AI systems.

A.Local and cloud storage

The Contributor app stores some data locally on your device and stores some data in cloud systems. Some session content may remain only on your device unless and until you submit or sync it. Data that may remain on your device includes local screenshots, session files, caches, thumbnails, settings, local session metadata, account export files, and local authentication/session files.

If you submit or sync a session, related data may be uploaded to cloud databases or storage, including screenshots, thumbnails, session metadata, comments, labels, review records, and action_stream.json files. Sync features may also download cloud-stored session data back to your device.

B.Account export

Relic offers account export functionality for certain account and cloud-stored records. Depending on your account activity, exports may include profile information, submitted sessions, recordings, comments, labels, notifications, points records, referral records, account preferences, analytics events, and storage object paths. Exports may not include every local file stored on your device.

C.Account deletion and content deletion

If you request deletion of your account or content, we will take steps to delete or de-identify applicable information in accordance with our legal obligations, contributor-program needs, and operational requirements. However:

• local files on your device may remain until you delete them;
• caches, backups, synced copies, and derived metadata may persist for some period of time;
• audit logs, fraud-prevention records, security logs, and dispute records may be retained where necessary; and
• service-provider backups or archived copies may not be removed immediately.

D.Retention

We retain personal information for as long as reasonably necessary to provide the Service, administer contributor programs, review submissions, maintain legitimate business records, resolve disputes, enforce agreements, prevent abuse, comply with law, and protect the Service and our users.

Retention periods vary depending on the type of data, whether the data remains stored locally on your device, whether you submitted the content to the cloud, whether the data has been reviewed or incorporated into operational records, whether the data is needed for security or abuse-prevention purposes, and applicable legal requirements.

Depending on your use of the Contributor app, you may be able to:

• access or update profile information in the app;
• upload or remove a profile avatar;
• opt in or out of coarse usage analytics in account settings;
• configure desktop notification preferences;
• use the in-app export feature to obtain a copy of certain account data;
• choose whether to submit or sync particular sessions, subject to app functionality and program rules;
• request deletion of your account; and
• choose whether to use optional features such as OAuth login, remembered sign-in, referrals, or AI assistance.

If you deny or revoke required operating-system permissions such as screen recording, accessibility, storage access, or notifications, the Contributor app may be unable to record, submit, sync, or notify you about sessions.

Deleting local files from your device, uninstalling the app, or revoking OS permissions may affect local data but may not delete cloud-stored submitted sessions or account records. We may need to verify your identity before acting on certain privacy requests.

We and our service providers may process personal information and Contributor app submissions in the United States and other countries where we or our providers operate. Those jurisdictions may have data-protection laws that differ from those in your place of residence.

Where required by applicable law, we use appropriate safeguards for cross-border transfers, such as contractual protections or other recognized transfer mechanisms.

Your rights may vary depending on where you live and how you use the Contributor app.

A.EEA and United Kingdom

If you are in the European Economic Area or the United Kingdom, we generally rely on one or more of the following legal bases:

• performance of a contract, when we need your information to provide the Service you requested;
• legitimate interests, including securing the Service, preventing abuse, supporting contributor review workflows, responding to support issues, improving the Service, and developing related product and AI systems;
• consent, where required, such as for optional analytics or certain communications; and
• compliance with legal obligations.

Subject to applicable law, you may have the right to:

• access your personal data;
• correct inaccurate personal data;
• request deletion of personal data;
• restrict certain processing;
• object to certain processing;
• withdraw consent where processing is based on consent;
• request portability of certain data; and
• lodge a complaint with your local supervisory authority.

We do not currently use solely automated decision-making that produces legal or similarly significant effects on you. We do use automated systems and heuristics to support product functionality, abuse detection, sensitive-content safeguards, and review workflows.

B.United States, Including California

If you are a resident of California or another U.S. state with privacy rights, you may have the right, subject to applicable law, to request:

• access to the categories or specific pieces of personal information we hold about you;
• correction of inaccurate information;
• deletion of certain personal information;
• a portable copy of certain personal information; and
• non-discriminatory treatment for exercising privacy rights.

In the preceding 12 months, we collected and disclosed for business purposes the categories of personal information described in Section 2 to the categories of recipients described in Section 5.

We do not sell personal information or share personal information for cross-context behavioral advertising. We do not use sensitive personal information for the purpose of inferring characteristics about consumers. Sensitive information may still appear in contributor session data if it is visible on your screen or included in materials you submit.

C.Canada

If you are in Canada, you may have rights under applicable federal or provincial privacy laws, including rights to access and correct personal information and to complain to the Office of the Privacy Commissioner of Canada or the applicable provincial regulator.

Provincial laws may apply instead of, or in addition to, federal law depending on where you live and how you interact with the Service.

D.Australia and New Zealand

If you are in Australia or New Zealand, you may have rights under applicable privacy laws to access and correct personal information we hold about you and to complain to the relevant regulator, including the Office of the Australian Information Commissioner or the Office of the Privacy Commissioner in New Zealand, as applicable.

If disclosure of your information outside your jurisdiction is likely, it may include disclosure to Relic systems, reviewers, providers, or subprocessors in the United States and other countries where our service providers operate.

E.How to exercise rights

To exercise privacy rights, contact us at support@reliclabs.ai. Please identify the request and the account email or username associated with your account so we can respond more efficiently.

We use administrative, technical, and organizational measures designed to protect personal information and submitted Contributor app data. However, no security measure is perfect, and we cannot guarantee absolute security.

Because the Contributor app stores data locally on your device in addition to remote systems, the security of your device, operating system account, backups, workplace environment, cloud-sync tools, and local user accounts also affects the security of your information.

The Contributor app is not intended for children under 13, or any higher minimum age required by local law. We do not knowingly collect personal information from children below the applicable minimum age. If you believe a child has provided us personal information in violation of applicable law, contact us at support@reliclabs.ai.

We may update this Privacy Policy from time to time. If we do, we will post the updated version and update the “Last Updated” date above. If required by law, we will provide additional notice, such as through the app or by email.

Your continued use of the Service after an updated Privacy Policy becomes effective means you acknowledge the updated policy, to the extent permitted by applicable law.

If you have questions about this Privacy Policy or our privacy practices for the Contributor app, contact us at: